Privacy Policy

Last updated: July 2025

Information We Collect

Information You Provide

• Contact Information: Email address, name, and company information when you contact us for support or licensing
• Personal Content: Videos recorded by RVR plugin for immediate playback within the application

Information Collected Automatically

• Usage Analytics: Anonymous usage statistics to improve our plugin performance
• Technical Data: Device information, operating system, Unreal Engine version, and plugin version
• Website Analytics: Google Analytics data including page views, referral sources, and user behavior
• Error Reports: Crash reports and error logs to improve stability (with your consent)

Information We Do NOT Collect

• Personal Content: We do not access, store, or transmit your recorded videos, audio, or project files
• Biometric Data: No facial recognition, voice patterns, or biometric information is collected
• Location Data: We do not track your physical location
• Social Media Data: We do not access your social media accounts or contacts

How We Use Your Information

• Customer Support: To respond to your inquiries and provide technical assistance
• Legal Compliance: To comply with applicable laws and regulations

Data Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:

• Legal Requirements: When required by law or to protect our rights and safety

Data Security

We implement standard technical and organizational measures to protect your information:

• Encryption: All video recordings are stored only on your device and can easily be removed via Oculus Gallery

Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Portability: Request transfer of your data to another service
• Objection: Object to certain processing of your information
• Withdrawal: Withdraw consent for data processing where applicable

Data Retention

We retain your information only as long as necessary:

• Active Users: While your account is active and for a reasonable period after
• Support Records: For the duration of support and a reasonable period after
• Legal Requirements: As required by applicable laws and regulations

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in accordance with applicable data protection laws.

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

Third-Party Services

Our services may or may not contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: